Your Privacy Is Our Priority
This policy provides a full explanation of how the personal information you provide on the 8abd platform is collected, stored, and protected.
This Privacy Policy ("Policy") applies to the 8abd platform and all services under it. When you use the 8abd website, register an account, or use any of our services, you are considered to have agreed to the terms of this Policy. We treat your personal information with the utmost seriousness and are committed to protecting it.
Before reading this Policy, please confirm that you are at least 21 years old, as 8abd provides services only to those aged 21 and above. We do not knowingly collect information from minors.
1 What Data We Collect
We may collect the following types of information to provide services on the 8abd platform:
1.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (for required verification)
- Residential address
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for deposits and withdrawals)
- Bank account details (for bank transfers)
- Transaction history and amounts
1.3 Technical Information
- IP address and device information
- Browser type and operating system
- Site usage logs, access times, and page views
- Information obtained from cookies and similar tracking technologies
1.4 Gaming Activity
- Betting history, win and loss records
- Preferred game categories and usage patterns
- Bonus and promotion-related activity
We collect only the information necessary to provide services, ensure security, and meet legal obligations. No additional information is collected.
2 How Information Is Used
8abd uses collected information for the following purposes:
2.1 Service Operations
- To create and manage accounts
- To process deposits and withdrawals — minimum deposit ৳500 and withdrawal ৳1,000
- To provide bonuses and rewards, such as the 150% welcome bonus
- To provide customer support (via live chat and email)
2.2 Security & Compliance
- To prevent fraud and money laundering
- To verify user identity and age (21+)
- To maintain responsible gaming policies
- To comply with applicable laws and regulations
2.3 Service Improvement
- To analyze and improve the user experience
- To resolve technical issues
- To plan new features and services
2.4 Communication
- To send important account-related notifications
- To send transaction confirmation messages
- To share promotional information based on your consent
3 Data Storage & Retention
Your personal information is stored on servers secured by SSL encryption. Data retention periods are as follows:
3.1 Active Accounts
All information is retained for as long as your account remains active. During this period, information is used only for the purposes necessary to provide services.
3.2 After Account Closure
Even after an account is closed, certain information may be retained for a period of time for legal obligations, financial record-keeping, and resolution of any disputes. Once that period has passed, the information is securely deleted or anonymized.
3.3 Financial Transaction Records
Transaction records may be retained for an extended period under laws relating to financial regulation.
8abd never stores your payment PIN, password, or full card number. This sensitive information goes directly to the payment processor.
4 Data Disclosure & Sharing
8abd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and customer support. These partners operate in compliance with our privacy standards.
4.2 Legal Obligations
Information may be disclosed where required to comply with court orders, legitimate requests from government authorities, or applicable law.
4.3 Fraud Prevention
Necessary information may be exchanged with relevant authorities to prevent money laundering, fraud, or other illegal activity.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred, but the terms of this Policy will remain in effect.
5 Cookies Policy
The 8abd website uses cookies to operate effectively and to improve the user experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions, carry out security verification, and enable basic functionality.
- Functional Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Used to understand which parts of the site are used most.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.
6 Third-Party Services
To provide gaming services on 8abd, technology from various game developers is used, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi. These organizations may have their own privacy policies.
6.1 Game Providers
Minimum information necessary for game operation may be shared with game developers. This information is used solely for gaming service purposes.
6.2 Payment Gateways
When transacting through bKash, Nagad, Rocket, and Upay, the respective payment provider's own privacy policy will apply. We share only the information required for payment processing.
8abd is not responsible for the privacy practices of third-party websites or services. We recommend reading the policy of the relevant organization.
7 Your Rights
As a user of the 8abd platform, you have the following rights regarding your personal information:
7.1 Right to Access
You may request to know what information we hold about you. Upon a verified request, we will provide a summary of the information.
7.2 Right to Correction
If your account contains incorrect or incomplete information, you may request that it be corrected. Please contact our customer service for assistance.
7.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Withdraw Consent
You may withdraw consent given for promotional communications at any time. However, withdrawal of consent will not affect the processing of information necessary to provide services.
7.5 How to Exercise Your Rights
To exercise any of the above rights, send an email to [email protected]. We will respond in a timely manner after verification.
8 Data Security Measures
8abd takes industry-standard technical and organizational measures to keep your information secure:
8.1 Technical Safeguards
- Use of SSL/TLS encryption for all data transfers
- Encryption of data stored on servers
- Firewall and intrusion detection systems
- Regular security reviews and updates
8.2 Access Controls
- Only authorized personnel may access the information they need
- Staff are bound by confidentiality agreements
- Access logs are monitored regularly
8.3 Incident Response
In the event of a security breach, we follow a rapid response process and affected users will be notified in a timely manner as needed.
Complete security cannot be guaranteed when transmitting information over the internet. However, 8abd follows the highest security standards to keep your risk to a minimum.
9 Child Protection
8abd strictly follows a child protection policy. This platform is for users aged 21 and above only.
9.1 Age Verification
Age is verified at the time of account registration. Information is not knowingly collected from anyone under the age of 21, and their accounts are not approved.
9.2 Discovery of a Minor's Information
If we are informed or discover on our own that information from a minor has been collected, the relevant information will be deleted immediately and the account will be closed.
10 Policy Changes
8abd reserves the right to update or revise this privacy policy at any time.
10.1 Notice of Changes
For significant changes, we will send a notification to your registered email and note the updated date on this page. Minor changes may be made without notice.
10.2 Continued Use
Continuing to use the 8abd platform after changes means you have agreed to the updated policy. If you do not agree to these changes, you have the right to stop using the service and request that your account be closed.
10.3 Previous Versions
If you need a previous version of this policy, please contact our support team. We will assist you to the best of our ability.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. The 8abd customer support team is available in Bengali and English, seven days a week, 24 hours a day.
Live Chat
Use the platform's live chat for 24/7 direct support. Average response time is as fast as possible.
Email Support
For privacy-related requests:
[email protected]
To request access to or deletion of your data, write "Privacy Request" in the subject line of your email. We will take prompt action after verifying your identity.
Legal Notice: This privacy policy is a legal document. By using the 8abd platform, you are bound by these terms. In the event of any dispute, the Bengali version of this policy shall be considered effective. Please confirm on your own whether online betting is legal in your area.